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Help & Support
+ New Video Plan
Scriptfluence Support

How can we help?

Find quick answers about creating video plans, Creator Voice, your Product Library, account limits, billing, and more.

Getting Started

Learn the basics of your Creator Studio and how to create your first ready-to-film video plan.

Creating Video Plans

Get help with product details, hooks, scripts, filming shots, refinements, and regenerations.

Creator Voice

Learn how Creator Voice helps Scriptfluence better match your preferred speaking style.

Product Library

Save products you plan to film later and keep your upcoming content workflow organized.

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Plans & Billing

Understand plan limits, upgrades, subscriptions, billing, and account usage.

Account & Login

Find help with signing in, email confirmation, your account, and Creator Studio access.

Common questions

What does Scriptfluence create?
Scriptfluence creates a ready-to-film product video plan based on the information you provide. Plans can include opening hooks, talking points, a natural script, suggested shots, title ideas, and pre-flight filming guidance.
How do I create a new video plan?
Open Create Plan from your Creator Studio. Enter the product information and your real experience with the product, choose your video preferences, and generate your plan. The more useful context you provide, the more tailored the result can be.
Does Scriptfluence verify the product information I enter?
No. Product details and creator experiences you enter should be accurate and based on information you are comfortable using in your content. Scriptfluence helps organize that information into a filming plan, but it does not independently verify your product claims.
What is Creator Voice?
Creator Voice lets you give Scriptfluence guidance about how you prefer to speak on camera. When enabled, it can help generated plans better reflect your preferred tone and delivery style. Creator Voice is style guidance and does not supply product facts.
What is the Product Library for?
The Product Library is your future-filming queue. Save products you want to create content for later so you can keep upcoming filming work organized inside Scriptfluence.
Does making a plan use one of my plan credits?
Yes. Creating a new full video plan uses one plan from your current allowance. Creating another full version also uses a plan. Refinement tools such as Make More Natural and Make Shorter do not use an additional plan credit.
What happens when I reach my plan limit?
Scriptfluence will let you know when you've reached the plan limit for your current tier. You can review available upgrade options from your Creator Studio.
Where can I manage my paid subscription?
Open your Scriptfluence dashboard and use Manage Billing to access your billing options. Available actions can include reviewing your subscription and managing billing details.
Is Scriptfluence responsible for platform approval of my videos?
No. Scriptfluence provides planning and filming guidance, but it cannot guarantee approval, acceptance, performance, earnings, or compliance on Amazon or any other third-party platform. Creators remain responsible for reviewing their content and following the rules of the platforms they use.
I'm having trouble with my account. What should I do?
If signing out and signing back in does not resolve the issue, contact Scriptfluence Support. Include the email associated with your account and a short description of what happened. Please do not send passwords, payment card numbers, or other sensitive login information.